Security Operations Center Receives over 2.7 Million Emergency Calls in September

The National Center for Security Operations (NCSO) received 2,723,631 emergency calls through the 911 hotline in September from Riyadh, Makkah, and the Eastern Regions. These calls were efficiently handled by the 24/7 personnel at the Unified Security Operations Centers 911, who directed each call to the relevant security service or service provider. With the aid of advanced automated systems and a skilled multilingual team, the center ensured professional, accurate, and efficient call routing. The Unified Security Operations Center 911 in the Makkah region received 886,722 calls, while Riyadh received 1,283,513 calls, and the Eastern Region received 553,396 calls. Source: Saudi Press Agency