Makkah: During a season in which the eyes of the world turn toward the holy sites, water movement toward Makkah and the holy sites is not viewed merely as an operational service. It is managed as an integrated system operating with the highest levels of precision and readiness, supported by thousands of technical and engineering operations working around the clock to ensure the efficient and reliable delivery of water to pilgrims.

According to Saudi Press Agency, the Saudi Water Authority launched the operational code for water services in the holy sites as a qualitative transformation in managing the water system during the Hajj season. The initiative also reinforces the concept of unified operation for water supply chains through an integrated governance system linking planning, operations, monitoring, and immediate response.

The code represents a unified operational reference regulating the work of 18 entities linked to water services within a framework that enhances integration and improves field coordination efficiency. The system helps ensure service continuity in one of the highest-density and highest-water-consumption operational environments during a limited period.

Water management in the holy sites no longer relies on traditional operations. The code is supported by an advanced digital system based on technological integration and data automation through centralized databases and unified performance indicators. This enables rapid response to reports and emergencies and enhances decision-making efficiency in real time.

The scope of the code extends throughout the entire water journey, beginning with production facilities and continuing through transportation systems, strategic storage and distribution systems, and end-use facilities within the holy sites.

The system also covers more than 3,500 restroom complexes, cooling systems, misting systems, drinking fountains, and water collection, treatment, and reuse systems.

The code is considered a comprehensive annual operational framework that includes 15 key activities and 11 performance indicators to measure readiness and operational discipline of assets, enhancing the reliability and sustainability of services during the Hajj season.