Accra:The Tawakkalna app has processed over 30 billion transactions since its launch in 2020. This achievement marks a significant milestone in the Saudi Data and Artificial Intelligence Authority's (SDAIA) efforts to advance digital transformation in Saudi Arabia, with the app averaging 88 million operations daily.
According to Saudi Press Agency, The platform has registered more than 36.7 million users, and over 2.1 million users are actively engaged with the app each day. They access a wide range of services, with more than 1,800 options available, thanks to integrations with 380 entities across government, private, and non-profit sectors.
Tawakkalna's digital wallet feature now includes over 800 categories of official documents and digital identity cards. This feature has logged more than 3.6 billion views. Additionally, the app's notification system has sent out over 2.1 billion messages to users.
Developed by SDAIA, Tawakkalna aims to create a unified, paperless public-service ecosystem. The app continues to expand its digital offerings across major mobile platforms, enhancing service accessibility and aiming to improve the quality of life for its users.
