Riyadh: The Saudi Electricity Regulatory Authority (SERA) has announced the full restoration of electricity service to all consumers affected by the outage that occurred at 16:01 on Saturday, January 25, in the southern region. The SERA Board of Directors also instructed the Board of Directors of the Saudi Electricity Company to conduct an internal investigation into the incident to determine the root causes behind this outage and submit the findings to SERA.

According to Saudi Press Agency, SERA will also conduct an independent and comprehensive investigation to identify the technical and operational causes that led to the power outage, ensuring transparency and gaining insights to improve the efficiency of the electricity network and reduce the likelihood of similar incidents in the future.

The SERA Board of Directors reaffirmed that SERA’s efforts are a key part of its responsibility in overseeing the performance of the electricity sector to deliver high-quality and reliable electricity service throughout the Kingdom.