Riyadh: The Digital Government Authority (DGA) launched today the Digital Transformation Index 2026 to support government entities in improving digital performance and service quality. The initiative aims to enhance user experience and strengthen the Kingdom's position in international rankings.

According to Saudi Press Agency, DGA Governor Ahmed Alsuwaiyan stated that the index has evolved from a compliance tool into a platform that enables entities to develop capabilities and deliver measurable improvements. He emphasized that these efforts align with the objectives of Saudi Vision 2030, focusing on evaluating impact and quality of outcomes.

Alsuwaiyan noted that the 2026 cycle builds on ongoing efforts to refine methodology, including updates to the Digital Transformation Basic Standards in line with international best practices. Additionally, the DGA has introduced the Website and Digital Content Efficiency Index as a sub-indicator to improve content quality and management.

The 2026 cycle commenced with a remote workshop attended by more than 2,800 specialists representing 249 government entities. The updated framework now includes 89 criteria, compared to 95 in 2025. The previous cycle saw participation from 240 entities, with an overall score of 88.30% and 26 entities reaching the 'innovation' level.